24/7 Incident Response

Are you currently undergoing a cyber incident? Call the Computest incident response team at 088-7331338

We are available 24/7 to help you resolve the incident as fast and smooth as possible in order to get your organisation back on track quickly and efficiently.

Incident Response Hotline

Incident or emergency? Our Incident Response team can be reached 24/7.


Our solution

Quickly back in business

When you call our 24/7 hotline we will make an estimation about the severity and approach needed for the incident. If possible we will advise you during the call bout steps you can take immediately to reduce (further) damage. Within a couple of hours our specialists will start working on resolving the incident.

Our experienced incident response specialists work swiftly, throughly and ensure that everyone stays calm by employing their structured and proven approach.

We will coordinate the whole process, and we will make sure that the business is up and running as soon as possible. So you can get back to your daily operation.

Our approach

What is incident response?

When an organization is hit by a cyber attack it is imperative that a structured approach is used to resolve the incident. The process of handling a cyber incident is called incident response. Cyber incidents could entail a ransomware attack, a data breach or suspicious activity within the network of an organization. Speed, efficiency and diligence are of the essence when dealing with a (possible) cyber incident. The Computest incident response team can help you with this through technical and and organizational support. Examples of incidents we regularly encounter and help resolve are: ransomware, websites that have been hacked and malware in IT-systems.

Our approach for Incident Response

If after our first triage by phone we determine that more support is necessary and wanted, our incident response specialists can start with supporting you within 2 hours with the following:

  1. Determining the cause and impact of the incident
  2. Damage control: minimising damage caused by the incident
  3. Resuming your normal business operation as soon as possible
  4. Assisting you in communication with the involved parties, authorities and/or attackers.

Our incident responders bring technical expertise directly to your organization, supporting you for the duration of the incident. During the incident Computest is responsible for the complete coordination of the recovery operation. We work as much as possible in accordance with the NIST- and SANS-plan for incident response:

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