24/7 Incident Response

If you need our assistance in case of a security incident or crisis, you can reach us via our 24/7 incident response hotline. We like to say “when in doubt call us”, so you can call us as often as desired.

Once you have notified us about the incident or crisis, we can complete the intake with you. We will advise you during the call about steps you can take to reduce (further) damage, and discuss how we can further support you.

With our multidisciplinary team we guide you through a security incident or crisis in a way that is fitted to your needs and wishes. Examples of activities we can support and guide you with are:

• Crisis and incident management
• Crisis communication
• Stakeholder management
• (Advise on) containing the attack
• (Advise on) eradicating traces from the attack
• (Advise on) recovering from the attack
• (Advise on) preventing reoccurrence of the attack
• Forensic evidence gathering and (root cause) analysis
• Privacy related matters (in collaboration with our partners)
• Claim handling (in collaboration with our partners)

Examples of cases that the Computest-CERT can assist with are:

• Ransomware
• Business Email Compromise
• Advanced persistent threats
• Compromised (web) applications or infrastructures
• Malware
• Vulnerability exploitation